Find answers to common questions about our solutions, services, and more. We’re here to clarify and assist in your journey with Xecta.
Frequently Asked Questions
Product and Services
What solutions does Xecta offer?
Xecta delivers cutting-edge production surveillance and optimization solutions specifically designed for the Oil and Gas Industry. Our software suite, known as ProdX, is tailored to meet the distinct needs of either Unconventional or Conventional oil and gas assets.
What are Xecta's primary workflows/capabilities?
Xecta offers a blend of physics and data-driven models tailored to both low and high
well count scenarios, ensuring accurate and scalable Unconventional and Conventional
Well Performance Analysis, Artificial Lift Optimization, Surface Network Optimization,
and more. See our extensive feature list here.
How does Xecta perform well and reservoir modeling?
Xecta provides comprehensive well modeling including IPR-VLP for individual wells, and
our proprietary RGNet offers a novel approach to reservoir modeling, ensuring accurate
and up-to-date representations of your assets.
What user interface options does Xecta provide?
Xecta's platform offers results in charts, tables, and dashboards accessible via web browsers with enterprise SSO accounts, ensuring ease of use and comprehensive data
visualization.
How does Xecta integrate with my existing systems?
Xecta allows integration with industry-standard tools and customization of workflows to
align with your specific operational requirements, enhancing model management and providing flexibility in operation.
How customizable is Xecta's software?
Xecta's workflows and models allow for changes after careful review, ensuring that our ProdX platform evolves with your needs. We prioritize user-friendly customizations and detailed plots for value-driven engineering.
Data and Security
How does Xecta ensure data security?
Security is a top priority. Our products are SOC2 compliant, undergo regular pen testing, and use robust data encryption practices. We are also powered by AWS,
ensuring reliable and secure infrastructure.
How does Xecta handle high-frequency data and database connectivity?
Our platform efficiently handles high-frequency time series data for model calibration and surveillance by exception, with flexibility to push data into the Xecta platform from
various industry databases and formats (e.g., OSI-PI, WonderWare, etc.).
Can I request the latest compliance reports?
Yes, our most recent compliance reports are available upon request. Please use our Customer Support Ticketing System or contact us directly for access.
Working with Xecta
How can I start using Xecta's solutions?
To get started, schedule a consultation or live demo with us. We'll discuss your specific needs, demonstrate how our solutions can benefit your operations, and guide you through the next steps.
What support does Xecta offer to its clients?
We provide comprehensive support including implementation guidance, modifications, adding new wells, and changing models as part of the license. We offer multi-channel support including email, phone, and a dedicated customer service representative.
Does Xecta offer training or resources for new users?
Absolutely. We provide documentation, tutorials, and direct support to ensure your
team is well-equipped to use our solutions effectively.
What is the cost structure for Xecta's software license?
Xecta offers tailored pricing based on annual or multi-year subscriptions, with the cost
varying based on well count for Unconventional or asset size and scale for Conventional. Our flexible seat allocation strategy meets specific client needs without fixed seat limits.
Other
Are there any case studies or success stories available?
Yes, we have a range of case studies showcasing the impact of our solutions. Visit our
'News & Resources' section or contact us directly for more information.
Need More Help?
If your question isn't listed here or you'd like more information, please don't
hesitate to contact us directly. We're here to support your journey with Xecta.
